Refund & Cancellation Policy

Donations to Dilasa Sanstha are voluntary contributions towards our programmes. This policy applies to donations made through dilasa.org and the Razorpay payment link.

Donations are generally non-refundable

Once a donation is completed it is used to support our work, so it cannot normally be cancelled or refunded. Donations are one-time payments; we do not set up recurring charges.

Errors and duplicate payments

If a donation was made in error, or you were charged more than once for the same donation, write to us within 7 days of the payment at dilasa1@gmail.com with your name, the payment reference and the amount. We will review the request, and where a refund is approved it will be returned to the original payment method. Refunds typically reach your account within 5–10 working days, depending on your bank.

Failed payments

If money was deducted but the payment failed, the amount is normally returned automatically by your bank or Razorpay within a few working days. If it is not, write to us with the payment reference.

80G receipts

Donations are eligible for 80G tax benefits. If a refund is made, the corresponding receipt is cancelled.

Contact

Dilasa Sanstha, Choramba Road, Ghatanji, Dist. Yavatmal – 445301. Email dilasa1@gmail.com, phone +91 94054 33669.

Last updated: 13 November 2026